How do we fund ourselves?

We are funded by a combination of member contributions, fundraising and donations. All the funds that we raise goes straight back into purchasing more food for our community.

Why is our service needed?

Given the escalating costs of living in the UK generally and in Brighton in particular, and the impact of austerity on social welfare provision, many people in our local area are experiencing difficulty affording essential food. This difficulty was exacerbated during the COVID-19 pandemic and as a result, temporary Food Hubs were set up to supplement Brighton’s existing Food Banks. When funding for the Phoenix Food Hub came to an end we created the Phoenix Food Shop in order to provide a sustainable solution to the ongoing food inequality in our community.

Why is our service not means-tested?

It’s important that we’re able to provide affordable food to anyone who needs it. Our membership is diverse and includes, but is not limited to; people who are on low incomes or unemployed, people on precarious or short term contracts and people experiencing ill health or long term sickness. Getting support in affording essential food can be a stigmatising experience and we do not wish to create an added barrier to our members by creating a means tested assessment. In our experience, people do not seek our services unless they are in need and we seek to meet their needs in a supportive and inclusive manner.

Do you accept one off donations from members of the public?

Yes, we welcome food or monetary donations. We have also developed a ‘pay it forward’ approach and some of our members choose to pay a little extra on weeks when they can afford it in order to support other members of the community who may not be able to afford the membership. Please contact us if you would like to provide a donation, every little bit helps.

Do you accommodate special meals?

Yes, we can accommodate special meals if we are alerted to this (halaal/gluten free/diabetic/vegetarian and vegan).